These days, anyone can book a tour online at anytime and this is really putting many travel agents out of business; however a lot of travelers still go to a travel agent when they are planning their upcoming vacation. So, there must be pros and cons for booking your tour online and it is important to evaluate them before making a choice.
The most important thing in the decision making process of booking your next trip online is to save money. Although travel agents can save you money with deals, you can always get a better price when you book online yourself. It is well known that travel agents are paid commissions from travel providers and tour agencies, so this means that your agent is not always motivated to provide you with the lowest price for your needs. On the other hand, booking online gives you a chance to find the best airline fares, besides saving the fees you pay for an agent to book an airline ticket.
The same issue goes with booking tours and hotel rooms in the place you are planning to visit. One of the pros of booking online is finding non stop offers from hotels, airlines and tour agencies that can save you up to 30% of the tour cost, so you will have more money to spend for your own pleasure.
Nevertheless, what makes people go to travel agents is that they need someone to turn to with all the questions they have. As a traveler, you need some advice about what to pack, the best time to go for a specific tour, what attractions to visit and how much to pay for services in the place you are visiting. A big number of travelers prefer receiving these answers from a trusted travel agent instead of finding the answer online from an unknown source.
A con for booking your tour online is that you won’t get the same treatment as booking through a travel agent. For example, when booking a flight online, the online agent will not be able to remove your seats off the availability list as quickly as the travel agent. In other words, when the flight is overbooked the last tickets issued are always the first to be bumped off the flight, but a travel agent can always help you avoid this problem, while online travel agents have less efficiency from the customer service prospective.
We can not talk about pros and cons of booking your tour online without talking about convenience. It is obvious that it has become easier to go online and book your tour than going to the travel agent, waiting until someone is ready to talk with you and understand your needs, then work on it. A travel agent can provide you with three or four offers for the same tour, but online booking gives you a chance to select much more than three or four offers in the same area you want to visit with different prices and features. This means that your decision will become more convenient after reviewing many offers and finding the one that satisfies your dreams.
Finally, the pros and cons of booking your tour online provide you with the opportunity to determine your needs and evaluate the risks and then make your decision.